Seeking information and support during separation can be challenging, particularly when emotions are high and there are many decisions to consider.
The good news is that Australians experiencing family relationship difficulties or separation can access free information and support through the Family Relationship Advice Line.
While the Advice Line does not provide legal advice, it is a valuable resource for general information about family separation, parenting arrangements and support services.
The Family Relationship Advice Line can provide information about:
- services to assist with maintaining relationships;
- the family law system and separation process;
- developing workable parenting arrangements after separation;
- the impact of family conflict on children;
- Family Relationship Centres and other dispute resolution services; and
- other services that may assist families experiencing relationship breakdown.
One benefit of contacting the Advice Line is that enquiries can remain anonymous. You can ask general questions and obtain information without needing to provide personal details.
The Family Relationship Advice Line can be contacted on 1800 050 321.
It is available:
- Monday to Friday: 8.00 am to 8.00 pm
- Saturday: 10.00 am to 4.00 pm
While the Advice Line is not a substitute for legal advice, it can be an excellent first step for people seeking information about separation, parenting issues and available support services.
If you require advice about your specific circumstances, including parenting arrangements, property settlement, financial matters or your legal rights following separation, it is important to obtain advice tailored to your situation.
Mathews Family Law & Mediation Specialists assists clients throughout Australia with separation, divorce, parenting disputes, property settlements and family law mediation.
About Vanessa Mathews — Accredited Family Law Specialist
This page was prepared and reviewed by Vanessa Mathews, Principal of Mathews Family Law & Mediation Specialists. Vanessa is an Accredited Family Law Specialist, Accredited Family Dispute Resolution Practitioner (FDRP) and Mediator who practises exclusively in family law. She assists clients throughout Australia with separation, divorce, parenting disputes, property settlements, financial agreements and other complex family law matters.
Helping families resolve conflict through specialist legal expertise and constructive dispute resolution.
Last reviewed: 24 July 2026
Disclaimer: This page provides general information only and does not constitute legal advice. Every family law matter is different and you should obtain advice tailored to your circumstances.
